One time they messed up one of my orders and I complained that sent me a bonus item from one of the bands I liked. I'm not sure but they will pretty much do whatever to keep you, at least in my experience.
Last time when CDJ say me they can't have my cd before two weeks, they receive it in less than a week. But it's always happens when I order "samll vk indie band"
They told me that it'd take a month to get a CD I wanted. That didn't even include the shipping time too. closet-child has treated me better but I received my Royz CD from CDJ the day it came out.
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