Valicious

Excellent! Glad the bears didn't get to it first

Naaani- We didn't get a tracking number for your package since any packages mailed to russia can't be paid for online. We mailed your package first class, which doesn't give a tracking number when mailed in-person. Kyo- There is a field to enter the recipient's email address when printing out labels on the USPS website, and this will send tracking information to them. I do this every time I create a label, so you should've gotten an email from USPS with tracking. seimei- We have a large pickup scheduled for tomorrow since there are too many packages to carry into the post office. Your package is going out with the others in the pickup.

Rocketeer- I meant to send you a message last night, but I literally fell asleep at my keyboard. (crazy internship and having to wake up at 6AM every morning) Your order was packed up and I was just about to get a shipping quote when I noticed that you had also bought a bunch of stuff from the store. It turns out the order tracking software we built didn't save the changes when I had originally added those. I'm trying to have a better communication process with everyone in the thread (I've traditionally taken a more behind-the-scenes role), but I probably should have waited to make that post. I was very tired, I know that's not an excuse. Tell you what, I have two rare old flyers from Lareine and Syndrome that I'll give you. I screwed up (again) and I apologize. fake edit: just found a mini-mag with Lin as the cover artist I'll toss in too. We included flyers in almost all the packages we've sent out/packed up. Some we were unable to because the box was so tightly packed that there was no room\couldn't be fit without folding and creasing. We are doing an overhaul of everything involved in order fulfillment. I'm thinking of instituting a "10% off order if you don't get your shipping invoice within 3 days of the end of the stream" for all future streams. I might change this to 15%, this is how much this concerns me.

And the invoices are out! I cannot thank you all enough for bearing with RarezHut's growing pains and stumbles. One of the main reasons we do what we do is because of you guys. When Panda and I sat down and gave a name to what used to be a smattering of sales on Livejournal, we agreed that our biggest goals in all this were to preserve and archive the existing VK that is out there and, perhaps most importantly, make owning physical copies of releases more accessible for everyone. We could not continue to do either of these things without your support, and I warmly thank you all. I know we've had some hiccups and hurdles in the past, especially recently, but it is my sincere hope that you will not be dissuaded in the future. We have some big things pretty planned, and we hope you will be with us in sharing them. Now on to adding more items to the store!

I am very VERY sorry about everything that has happened. We have been posting updates, responded to everyone who has messaged us, and been trying to keep people in the loop. Please read Biopanda's post above for more information. How have you been trying to get in touch with us? I handle the [email protected] email, and there have been no messages from you kyo. Email is the most reliable way because MH does not always notify or even indicate when new PMs are received. (I have not received any PMs from you either) We know it's not supposed to be an excuse, but we were hoping that people would be more understanding when problems came up. As Biopanda discussed earlier, we could not have foreseen the response nor the myriad of issues that landed on us. Biopanda is the only one who is able to handle preparing packages as well. These streams are still new things, there has been a lot of learning and changing done very quickly. Small businesses, no matter how professional, always struggle to cope with growth and expansion. We simply did not have the practices and systems in place for order fulfillment of this magnitude, and most fledgling businesses don't either when suddenly confronted with an increase of this scale this quickly. We have a definite plan in place moving forward to ensure that issues like the ones that have been discussed will NEVER happen again. In fact, orders in future streams should have a quote (items PLUS shipping) sent out within only a day or two of the stream.

"That's all the stuff I got...this time" Love it <3

It's a dog bone, ya doof :V

I'm sorry there's been such a delay in getting shipping quotes out to people this time. Panda and I have had some life issues come up suddenly, and preparing for/dealing with those has been consuming most of our waking hours. We'll hopefully be able to send out some more shipping invoices in the next few days. Keiju asks for your patience

綺麗(kirei) - #1 Selling our last demotape, RIP tapes

We are running a bit late this morning, but we are still streaming! We should be starting in just a minute, but there are some p cool videos playing for now. (We're also giving people a few minutes to trickle in) What treasures will today hold? Come and find out and sacrifice your wallets to the VK gods XD

We are live! Come get your goodies cheap before it gets crowded

Sent. It takes us a couple days to rip and edit cassette and VHS tapes, especially when we are trying to fill other orders st the same time. We are only two people, please be more patient next time.

Stream tomorrow and Sunday! Expect more rarez from the crate, drunk Panda, and more corgi dancing.

A lot of people have been having issues with our invoices going to their spam folders, please add [email protected] your address book.

We got your messages, we're in the process of getting you those rips.

I'll be sending out invoices as soon as the stream ends today. You'll then have a choice hold your items for bulk shipping (since there is a stream next weekend as well) in which case you'll just pay fo the items themselves Choose to ship them out in which case we'd send you a shipping quote

There's a decent amount of cassette tapes, and a fairly large chunk of VHS tapes as well. **Due to the sheer size of our massive package, we realized a single weekend won't cut it. We're extending the event to the following weekend (May 9-10) as well.**

These were posted to our twitter and Facebook yesterday, but I thought I'd post them here too. (If you don't follow us on twitter and Facebook, you totally should) The hazard zone after we got the crate and during the pillaging. A few of the treasures that will be appearing this weekend

SATURDAY, MAY 2ND AT 10AM MST/12PM EST/4PM GMT SUNDAY MAY 3RD AT 10AM/12PM EST/4PM GMT Weighing in at 68kg...In this corner, presenting Crate 2.0. Now larger than it's owners! It is happening again folks, but bigger and even more wallet-destroying this time. (Note that Sunday will end around 2pm, whereas Saturday will go until everyone gets sick of us.) During the stream, we'll allow people in the chat to buy items as they appear if they like. Valerie (Valicious) will be in the chat and assisting with marking down sales. There will be a starting price displayed on the stream for each item and if multiple people want the item then it'll go auction-style and they can bid up until someone caves and loses out on the rarez. All the Good Stuff Facebook wvent: https://www.facebook.com/events/1073635639329663/ Location of event: www.hitbox.tv/rarezhut I have never seen the levels of sheer VK awesomeness as this crate contains. Be in the stream, see the crazy cool stuff, and get it for absurd prices. Even if you can't buy stuff, enjoy seeing Biopanda get drunk and nerd out about VK.

something to look forward to/dread https://www.facebook.com/events/1073635639329663/1073651739328053/ 68kg folks. That's larger than I am.. Location of stream is TBA because we are cooking up something special XD

Sorry for the technical difficulties and the late start today, but we are up and already the rarez are flying

***WE ARE LIVE*** http://www.hitbox.tv/Rarezhut Facebook event: https://www.facebook.com/events/1573666976256217/ We are opening the vaults this Saturday and Sunday. Some of the coolest are rarest items in our entire collection of thousands will be sold during this time, so you do not want to miss out! We will start at 11AM MST/1PM EST/5PM GMT both days and will continue on for several hours. As before, www.hitbox.tv/RarezHut is where we will be. If you are a member of Monochrome Heaven and need to create a Hitbox account, please use your MH username. During the stream, we'll allow people in the chat to buy items as they appear if they like. Valerie (Valicious) will be in the chat and assisting with marking down sales. There will be a starting price displayed on the stream for each item and if multiple people want the item then it'll go auction-style and they can bid up until someone caves and loses out on the rarez.

There will be a shorter stream this Saturday. Not an unboxing, but we are bringing out some true rarez from the vaults. Start time is 11am MST/1PM EST/5PM GMT

Then we'll get CAT5 to change them all XD