well they said they can't do anything until the package is sent back to them so they can resend it.I think they only replace it if you choose tracking service and THEN when the package gets lost they replace it
well there's still a chance,cause I got my LUCHe. CD after 24 days so think positive I'M more afraid that I won't get my SHEDIA CDs,because today is the 39th day..If I only know at which customs office my Package is,then I would try to contact them